Emails are generally shorter than letters. As they are often written quickly, in response to a request or question, they may contain only a few lines. Informal English, abbreviations, and absence of standard salutations are common when you write an email.
– (Salutation) This is optional. Some people start with “Hi”, others with the first name of the reader, or others with no name or salutation at all.
1. Use a descriptive subject line. Say what the email is about in a few words. Instead of writing “Urgent”, write “Meeting at 10am about pay rise”, for example. Use a subject line each time you reply to an email, to avoid subject lines starting “Re:” Be careful to avoid writing general subject lines, such as “Hello” or “Hi”, as some email providers automatically delete these as spam.
2. Keep your emails short. Try to keep to only one point in each email. If necessary, you can send more emails on different points. (more…)